At Pulse Power, we are pleased to offer all new attendees a complimentary trial class. We do this because we’re so sure that you’ll love our workouts, and think this is a great way to prove it!
So we can effectively offer these sessions without impacting on our scheduled classes we organise trials around our normal timetable. We do our best to accommodate everyone’s needs but we need your help in ensuring this free service remains viable.
We therefore ask you to read the following terms and conditions and thank you for your cooperation.
A 24 hour cancellation policy applies
In the event that you are not able to attend the trial you confirmed with one of our trainers, we ask that you please cancel the session no later than 24 hours hours in advance. Late cancellations and no-shows mean that other people might have to miss out.
We understand that sometimes unforeseen circumstances arise and that you may not be able to attend the trial class you originally confirmed. In this event, you are able to reschedule your free trial if you have notified us no later than 24 hours in advance. You are able to reschedule a class once. If you cannot or do not attend your rescheduled class your free trial pass will expire. A refundable deposit may be required when you reschedule your class.
Turning up for your trial class
Upon your first visit to Pulse Power we ask that you arrive 10 minutes ahead of your confirmed trial time so we can complete a mandatory health check and get your ready for your workout.
If you have any questions about these terms and conditions, or would like further information, please contact us.
We thank you, once again, for your cooperation.